QT Homeware Ltd manufactures small kitchen appliances. The company has recently received a number of emails complaining that its kettles leak.
Which of the following actions would help QT Homeware Ltd deal with this problem?
1 )
Include a cloth to wipe up any leaks in the box of all new kettles
2 )
Launch a promotional campaign in a housekeeping magazine
3 )
Meet with production workers to discuss how to reduce costs
Physically test every hundredth kettle to ensure it is watertigh
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