Travel & Tourism 7096/12 Oct Nov 2024

1. Tourism Development – Understanding government objectives, tourism organizations involved, and economic impacts of foreign investment in tourism.

2. Managing Tourism Conflict – Discussing ways to manage conflicts between local populations and tourism developments, and evaluating the importance of tourism industry resilience.

3. Tourist Services and Marketing – Identifying services provided by tourist information offices, reasons for travel, managing seasonality, and promoting responsible tourism.

4. Customer Service – Exploring customer service skills and their importance in the tourism industry, including how service standards benefit organizations.

5. Sustainable Tourism – Analyzing the role of sustainability in transport options, especially in relation to the hospitality and tourism sectors.

6. Market Research and Distribution – Evaluating the importance of market research, and exploring different ways to distribute travel services like direct bookings and wholesalers.